Frequently asked questions (FAQ)


Got Questions? We’ve Got Answers! The Demetra team offer an array of Frequently Asked Questions (and Answers) in response to inquiries on policies and programs affecting the grants process. Bookmark this page for future reference and watch for updates.

How to subscribe a time service?

To Access to a Time Service, you have to contact us with the subscribe form indicating which service you are interesting about. Then, you will be contacted for requesting additional information and confirming your identity. Finally, after acceptance of your request, you will be granted with the adequate Time Service Subscription credentials.

What is the service that best fit my needs?

The DEMETRA project relies on a detailed user needs analysis performed during the project for providing a status about the current use of time in industry, identifying the current users need and how these needs will evolve in the future. To get more details about if click in the link.

Is the time service certificated?

All the time services are monitored by SMF (part of the core service). This elements will analyze the time service and will provide you data of quality.If you need more details please check the Core service menu or contact us.

How can I offer my time service?

The DEMETRA demonstrator paves the way for the development of new EGNSS time services and products for mass market applications. Its infrastructure is built around an open architecture that supports the existing Time Services integrated for the demonstration and eases the development of the future ones. If you want to include your service into DEMETRA please contact us.

Free support is integrated?

Yes, as part of the subscription, all the support needed will be available. In the private area you will have an option to request it.


This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 640658. The Commission is not responsible for any use that may be made of the information this web contains.


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